Delete your Tecum account

You can delete your Tecum account and its data at any time, in the app or by email.

In the app

1. Open Tecum and go to the Plan tab.
2. Tap Account, at the top right.
3. Tap Delete account.
4. Enter your password and tap Delete my account. If you signed in with Google, tap Confirm with Google and delete instead.

By email

Write to support@tecumapp.com from the email address of your Tecum account, with the subject “Delete my account”. We'll reply to confirm, and delete the account within one month.

What gets deleted

Your account, including your email address and sign-in details, everything stored with it, and the trips only you are part of are deleted right away and can't be recovered. In trips you share with others, the other members keep what you added, and see your name next to it, greyed out.

Server logs are deleted automatically after 30 days, and crash reports, which aren't linked to your account, after 90 days. Maps saved on your phone stay there until you delete them or uninstall the app. The privacy policy has the details.